Frequently Asked Questions
Most answers can be found here. If there’s a question we haven’t answered, drop us an email: [email protected]
Shipping & Delivery
DO YOU DO TRACKED SHIPPING?
Yes, orders are dispatched through Australia Post every Monday afternoon. If Monday is a Public Holiday your order will be sent the next day. Your order can easily be tracked using the Australia Post App.
Gut Happy is not responsible for any loss of packages by Australia Post. If you’re looking for a missing item, contact
https://auspost.com.au/receiving/delayed-lost-or-damaged-items
Gut Happy is not responsible for any loss of packages by Australia Post. If you’re looking for a missing item, contact
https://auspost.com.au/receiving/delayed-lost-or-damaged-items
CAN I ORDER FROM INTERSTATE?
The Express Post network covers 80% of Australian business addresses, private addresses, and Post Office Boxes. Even though delivery network covers most addresses within Australia, not every service is available in every area. Please make enquiries at your local Post Office. We dispatch from the Brisbane area weekly.
DO YOU SHIP TO NEW ZEALAND?
Currently this service is not available, but watch this space!
Please contact us by email if you would like to be updated.
Please contact us by email if you would like to be updated.
Payments
WHAT PAYMENTS DO YOU TAKE?
All credit cards and PayPal (go to our shopping cart).
We can also set you up for direct debits in Xero. It’s fast and easy. You provide us with your bank details, authorise us to take payment, and that’s it.
We can also set you up for direct debits in Xero. It’s fast and easy. You provide us with your bank details, authorise us to take payment, and that’s it.
COSTING FROM $50 plus $25 postage
• 1-4 Larvae (eggs) $50 plus $25 postage
• Every Larvae (egg) after is $10 each, plus $25 postage
• Every Larvae (egg) after is $10 each, plus $25 postage